Nova Scotia Community College

Full-Time Temporary

Weekdays Shift

Description

Operational Support

Lead Hand - Security (FS12)

Education

Sydney Waterfront Campus

Sydney, Nova Scotia

Department of Facilities and Engineering

Term, Full-time Position: Commencing approximately June 8, 2026 and ending approximately April 26, 2027

Application deadline is 11:59PM, May 14, 2026

Competition No. 2627-002

Salary range: $49,788.08 to $52,635.82 annually

What you'll do...

• The Lead Hand - Security position reports directly to the Facilities Manager and has a functional reporting relationship to the Regional Public Safety Supervisor.
• This position will support the safety and security of NSCC campuses by performing regular patrols, monitoring access points, and assisting students, staff, and visitors. The role also includes providing day-to-day supervision and coordination of contract security staff to ensure duties are carried out professionally across the campuses. Responsibilities include responding to incidents, reporting safety concerns, conducting routine safety checks, conduct routine/preliminary investigations and maintaining accurate logs. By maintaining a visible, approachable presence and supporting contract staff, this position helps foster a secure, respectful, and service-focused campus environment.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a high school diploma or GED. A college diploma would be considered an asset.
• You have a minimum of 2 years (full-time equivalent) of recent and related occupational experience in Security.
• Occupational experience that includes Customer Service, Investigations, and Documentation would be considered an asset.
• Prior experience working in a post-secondary institution, hospital, or similarly complex institutional setting would be considered an asset.
• Incident Command System (ICS) 100 certification would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, CCTV and access control systems.
• You have demonstrated experience providing safe, reliable, and customer focused security services in a public environment.
• You possess a valid Intermediate First Aid certification, and Automated External Defibrillator with child enforcement certification.
• A valid Nova Scotia Driver's License is required for this position.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.

• You possess excellent interpersonal and communication skills and are able to interact effectively with a diversity of people.
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in using security technologies such as CCTV systems, alarm panels, communication equipment, and electronic access control tools.
• You are familiar working within and committed to complying with OHS policies and procedures.
• You have a proven ability to follow instructions.
• You possess excellent written and oral communication skills, including the ability to communicate effectively during high‑pressure situations, ensure accurate and comprehensive reporting, and coordinate efficiently with internal and external stakeholders.
• You possess strong coordination skills, effectively organizing daily security operations, staff scheduling, and task delegation to ensure smooth workflow.
• You demonstrate a strong commitment to excellence in upholding high standards of performance, professionalism, and accountability within all aspects of security operations, while actively fostering a positive and proactive safety culture.
• You show a strong commitment to campus community involvement, by actively participating in campus events, orientations, and safety awareness activities to build trust with students, staff, and visitors.
• You have a proven ability to coordinate emergency response efforts, including fire alarms, medical incidents, lockdowns, and evacuations.
• You have a proven ability to handle confrontational or sensitive situations professionally.
• You are skilled in writing detailed reports, maintaining shift logs, and managing scheduling/staff coverage.
• You are able to meet all physical demands of the role, including sustained walking, responding to emergencies, wearing the assigned uniform, and wearing required PPE (approximately 7 lbs) when operational needs require it.

Location Information

Community

Sydney

County

Cape Breton Regional Municipality

Province

NS

Country

Canada

Opportunity Information

Employer

Nova Scotia Community College

NOC Code

—

Experience Required

Yes

Available Openings

—

Pay Type

Salary

Pay Period

Bi-Weekly

Remuneration Per Pay Period

Estimated Weekly Hours

—

Start Date

June 8th 2026

End Date

April 26th 2027

Language

—

Posted on

May 4th 2026

Expires

May 14th 2026