Employment - Operations Supervisors
Operations Supervisors
Protocase Inc
Full-Time
Weekdays
Description
Location: Sydney, Nova Scotia
Term: Permanent Full Time
Anticipated Start Date: As Soon As Possible
Type: In Office
Full transparency: we work a little differently around here.
This isn’t just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that’s just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?
At Protocase, your ideas don’t just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you’d want to be a part of and help grow?
Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet.
About Us
Established in 2001, Protocase Inc. is a rapidly expanding company that focuses on combining advances in software with innovative manufacturing techniques to offer unique custom manufacturing to the engineering, design, and research industries. Using the expertise and dedication of 400+ employees (and counting), Protocase is proud to have a client base of more than 16,000 customers throughout North America and around the globe. Customers include Boeing, L3, Raytheon, Google, Apple, Microsoft, NASA, MIT and many more. We are proudly ISO:9001 certified and AS9100D registered, as well as ITAR compliant and registered with Canadian Controlled Goods.
At Protocase, we’re on a rapid growth curve, and we’re looking for driven individuals to help us accelerate. We’re not just another manufacturing company. Our entire business model is built around rethinking custom manufacturing by replacing the craft aspect with well-thought-out, repeatable processes. This approach allows us to deliver the highest-quality parts to our customers in just 2-3 days. Our customers are engineers, scientists and innovators, including Google, Apple, NASA, Tesla, and more! Our team is dedicated, innovative, and always looking for ways to improve. With us, your work will make a significant impact, helping to shape the future of manufacturing.
About the Opportunity
Help lead the systems that keep Protocase running at world-class speed and quality while continuously improving how we operate. As an Operations Supervisor, you’ll work across production, logistics, and quality teams to improve systems, develop people, and ensure our operations scale as we grow.
• Oversee and support operational teams across production, logistics, and quality.
• Identify opportunities to improve systems, workflows, and processes to increase efficiency and quality.
• Analyze operational performance and implement improvements that drive better outcomes for customers and teams.
• Work cross-functionally with engineering, production, and leadership to solve operational challenges.
• Lead, coach, and support team members to help them grow and succeed.
• Ensure operations are aligned with Protocase’s standards for speed, quality, and customer satisfaction.
• Monitor key operational metrics and use data to guide decision-making and improvements.
• Help develop scalable processes that allow Protocase to continue growing while maintaining our industry-leading turnaround times.
About You
Our ideal candidate is a systems thinker who enjoys improving how things work and helping teams perform at their best. You’re comfortable leading people, solving complex operational challenges, and driving continuous improvement across multiple areas of a business.
Here’s what you’ll need to succeed:
• Education:
- A degree or diploma in Business, Engineering, Operations Management, Supply Chain, or a related field is an asset but not required.
• Experience:
- 3+ years of operations management or leadership experience in logistics, manufacturing, quality, or a similar operational environment.
• Skills:
- Strong systems thinking with the ability to identify inefficiencies and implement improvements.
- Experience leading and developing teams in a fast-paced operational environment.
- Ability to analyze operational data and translate insights into actionable improvements.
- Strong communication skills and the ability to collaborate across departments.
- A proactive, problem-solving mindset with a focus on continuous improvement.
- Ability to manage multiple priorities and keep teams aligned toward common goals.
Why Us?
At Protocase, we believe in recognizing and rewarding hard work and dedication.
Our starting annual total compensation package—including base salary and performance incentives—ranges from $70,000–$100,000+ depending on experience.
In addition, you can look forward to:
• Training and Growth: Leadership Training and skills development opportunities, as well as regular coaching and opportunity for growth.
• Comprehensive Health Care Plan and Company RRSP: Medical, Dental, Life Insurance, and Group Insurance benefits as well as a Registered Retirement Savings Plan at 6 months of full time employment.
• Community Discounts: Enjoy discounts at local shops and restaurants.
• YMCA Membership: Access a cost-shared YMCA membership and a Pension Plan after three months of employment.
• Vacation: Two weeks of vacation, increasing to three weeks after three years, and four weeks after five years.
• Social Events: Regular social events, including seasonal parties and monthly lunches.
• Lifestyle of Cape Breton, Nova Scotia: Live in a community with quick commutes, affordable homes on generous plots of land, beautiful scenery, and friendly people—a lifestyle that marries nature with a vibrant culture.
Ready to Join Us?
If you’re excited about the opportunity to make a real impact in the world of custom manufacturing, we want to hear from you. Apply today and let’s start this journey of innovation together!
How To Apply
Protocase Inc will be accepting applications for this opportunity via their Human Resource Information System (HRIS), or other external site. Please follow the link and the instructions below carefully. Failure to do so may result in disqualification.
Intended Audience
This employment opportunity is open for: Canadian citizens, permanent residents, and temporary residents who are able to work for any employer in Canada (student permit, open work permit holders), unless specific eligibility criteria are noted in the above job posting.
Location Information
- Community
- Sydney
- County
- Cape Breton Regional Municipality
- Province
- Nova Scotia
- Country
- Canada
Opportunity Information
- Employer
- Protocase Inc
- NOC Code
- —
- Experience Required
- Yes
- Available Openings
- —
- Pay Type
- To be Determined
- Pay Period
- To be Determined
- Remuneration Per Pay Period
- Estimated Weekly Hours
- —
- Start Date
- —
- End Date
- —
- Language
- English
- Posted on
- March 16th 2026
- Expires
- April 15th 2026